Airsoft Gun Categories
Gun Styles / Models
We at AirSplat.com sincerely apologize for the delay in fulfilling your shipments. It is|
our utmost intention to process your order as soon as we receive it. We hope that the
information below will help to resolve any questions or concerns that you may have, and
assure you that we are doing our best to expedite your shipments.
Frequently Asked Questions Regarding Order Status:
delays may have caused. We want to assure you that we are working diligently to fix this
problem and to prevent it from happening again in the future. We thank you for your
patience and your continuing support of AirSplat.com.
If you have any further questions, feel free to contact us at:
firstname.lastname@example.org (626) 539-3900
There are various reasons why your particular order may have been delayed. One of the possible reasons for us having to backorder your item is that it is currently out of stock. We are the largest online airsoft retailer and work directly with the manufacturers, so if we are out of stock, most likely that particular item is out of stock on a national level. Another possibility for shipping delays is that due to circumstances currently beyond our immediate control. For example, some of our overseas inventory may have been held up by U.S. Customs for examination. Unfortunately, this process may take up to a few months. To make sure that we can always provide our customers with in-stock products, we are actively looking for a variety of manufacturers to keep our most requested items constantly in-stock. We are also continually working with customs officials to clear up any misunderstandings so we can receive our shipments (and therefore, your orders) in a timely manner. The outcome of this situation will hopefully be an acceptable set of customs regulations that we can use to prevent this interruption from happening in the future.
Why am I being billed for an order that hasn't even been shipped yet?
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